2GIS is available online at 2gis.ru and can be downloaded for free as an offline application for PC (Windows) and smartphones (iPhone, Android, Windows Phone, Windows Mobile, BlackBerry, Symbian) from www.2gis.ru.

After installation, an Update Center keeps maps and directories data up-to-date by delivering small traffic-saving delta-packs containing new data every month.

In Russia the Internet reach is only 57%, while wide offline distribution helps 2GIS to cover up to 85% of PC users in respective cities. At the time 2GIS has 39 900 000 users.

Local advertising campaigns (using mediamix of outdoor, print, Internet, radio and TV advertising) and PR activities are run to educate users, promote new features, increase brand awareness and loyalty. Advanced support service helps users to get acquainted with product features and lets the company to gather feedback for immediate correction of the data and further improvements of our products.